FAQs

Frequently Asked Questions.

Can’t find an answer here? Reach out to us directly and expect a reply back in a matter of minutes.
Innovate Apparel specializes in custom clothing manufacturing, including design consultation, printing, embroidery, and a wide range of garment options.
To place an order, simply reach out to us via our website’s contact form, email, WhatsApp, or give us a call directly on our phone. Our representative will guide you through the process, ensuring a seamless experience.
Yes, we offer sample options for your evaluation. Contact our team to discuss sample availability and shipping options.

Our standard MOQ is only 100 pieces for each style/color with limited sizing options. MOQs may vary depending on the specific garment or customization requirements. Contact us for detailed information tailored to your needs.

Yes, Innovate Apparel is committed to sustainability. We offer eco-friendly fabric choices and employ environmentally conscious practices throughout our manufacturing process.
Absolutely! We offer design consultation services to assist in refining your ideas and ensuring that your designs are feasible for production.
All shipping charges are already inclusive in whatever price we quote you for manufacturing your articles.
Our standard orders have an estimated turnaround time of around 15-20 working days for the sampling process, and another 20-25 working days for the remaining bulk.
Yes, although each refund request undergoes a thorough evaluation by our customer service team to ascertain the eligibility criteria. Refunds are granted in cases where a manufacturing fault or error on our part is identified. For any queries regarding refunds or to initiate a refund request, please contact our customer service team.
At Innovate Apparel, safeguarding your information is a top priority. We employ robust security measures to ensure that all your personal and business-related data remains safe and protected.